Retail Store Supervisor

6 days ago

Niagara Falls, Ontario, Canada 1527057 Ontario Limited Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at 1527057 Ontario Limited. As a key member of our retail team, you will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Leadership and Management
    • Supervise and coordinate the activities of sales associates, ensuring they are meeting sales targets and providing exceptional customer service.
    • Train and develop sales associates to improve their skills and knowledge.
    • Conduct performance evaluations and provide feedback to sales associates.
  • Store Operations
    • Oversee the daily operations of the retail store, including opening and closing procedures, inventory management, and visual merchandising.
    • Ensure the store is maintained in a clean and organized manner, meeting company standards.
    • Manage store inventory, including receiving, stocking, and rotating merchandise.
  • Sales and Customer Service
    • Meet or exceed sales targets, driving sales growth and increasing revenue.
    • Provide exceptional customer service, ensuring customers have a positive shopping experience.
    • Respond to customer complaints and concerns in a professional and timely manner.
  • Reporting and Analysis
    • Prepare and submit sales reports, including sales data and customer feedback.
    • Analyze sales data to identify trends and opportunities for growth.
    • Provide recommendations to management on sales strategies and initiatives.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Work Experience
    • 7 months to less than 1 year of experience in a retail supervisory role.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and meet deadlines.
    • Strong analytical and problem-solving skills.
    • Ability to work independently and as part of a team.
Working Conditions

The Retail Store Supervisor will work in a fast-paced retail environment, with a combination of sitting, standing, and walking. The ideal candidate will be able to work in a dynamic environment and adapt to changing circumstances.

Personal Suitability
  • Personal Qualities
    • Accurate and reliable.
    • Client-focused and results-driven.
    • Excellent communication and interpersonal skills.
    • Flexible and adaptable.
    • Organized and efficient.
  • Work Environment
    • Urban area.
    • Retail business.

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