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Retail Store Manager
2 months ago
We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Shell Niagara Falls. As a key member of our retail team, you will be responsible for overseeing the daily operations of our store, ensuring exceptional customer service, and driving sales growth.
Key Responsibilities:- Supervise and Train Staff: Lead and motivate a team of retail staff, providing guidance and support to ensure they meet their performance goals.
- Merchandise Management: Oversee the receipt, storage, and display of merchandise, ensuring that our store is always well-stocked and visually appealing.
- Sales and Customer Service: Foster a positive and welcoming store environment, providing exceptional customer service and driving sales growth through effective merchandising and promotions.
- Inventory Management: Conduct regular inventory audits to ensure accuracy and minimize losses, and implement strategies to optimize inventory levels and reduce waste.
- Reporting and Analysis: Prepare and submit regular reports on sales, inventory, and customer feedback, providing insights and recommendations to improve store performance.
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
- Language: English
- Work Hours: 30 hours per week
Our store operates in a fast-paced environment, with tight deadlines and a focus on delivering exceptional customer service. As a Retail Store Supervisor, you will be required to work under pressure, multitask, and maintain a high level of accuracy and attention to detail.
Personal Suitability:- Accurate: Ensure that all tasks are completed accurately and efficiently.
- Client Focus: Provide exceptional customer service, responding to customer requests and resolving issues in a timely and professional manner.
- Excellent Oral Communication: Communicate effectively with staff, customers, and management, using clear and concise language to convey information and resolve issues.
- Flexibility: Adapt to changing circumstances and priorities, demonstrating flexibility and a willingness to adjust to new situations.
- Team Player: Collaborate with colleagues to achieve common goals, supporting and contributing to a positive and productive team environment.
