Senior Privacy Governance Manager

3 days ago

Waterloo, Ontario, Canada Sun Life Financial Full time
About Sun Life

Sun Life is a leading global financial services company that helps clients achieve lifetime financial security and live healthier lives. We have a long history of innovation and a strong commitment to diversity, equity, and inclusion.

Job Overview

We are seeking an experienced Senior Privacy Governance Manager to join our team in Waterloo, Ontario. The successful candidate will be responsible for managing risk within our Health business and supporting other privacy-related processes, issues, and questions within the Group Benefits business.

Key Responsibilities
  • Represent Sun Life as the Privacy Officer for the Canadian Dental Care Program (CDCP) and act as a central contact for all privacy, governance, and compliance oversight of the CDCP program within Sun Life.
  • Partner with government representatives to complete Privacy Impact Assessments (PIAs) and obtain the appropriate approvals for any changes that impact the CDCP program, and lead the annual PIA review process.
  • Provide oversight of the handling of CDCP program-related privacy breaches, complete all relevant reporting, tracking, and monitoring of any confirmed or suspected breaches related to the CDCP program, and lead/support the resolution of any issues.
  • Participate in the annual privacy audits with the government as well as the CDCP SOC2 audit process.
  • Oversee relationships with third parties who handle personal data for the CDCP program, including contract reviews, due diligence, and partnership with Supplier Relationship Managers.
  • Develop, implement, and maintain appropriate training for Sun Life employees on CDCP privacy practices and requirements.
Requirements
  • Strong knowledge and understanding of the requirements and key responsibilities of the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Privacy Act.
  • Excellent understanding of the group benefits environment and of group dental products.
  • Strong partnership and organizational navigation skills.
  • Excellent communication and facilitation skills, including the ability to summarize and present in a clear and concise manner to executive-level and external audiences.
  • Strong problem-solving, analytical, and critical thinking skills, with the ability to think clearly and respond effectively under pressure.
  • Self-starter, takes initiative, and has a desire to probe and solve.
  • Ability to work in ambiguous situations and with limited process definition or documentation.
  • Ability to adapt to change and pivot quickly with changing priorities.
  • Ability to manage through influence and collaborate to achieve goals.
What We Offer
  • A competitive salary range of $78,000 - $128,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • A retirement savings plan with employer matching contributions.
  • Opportunities for professional development and career growth.
  • A flexible work environment with options for remote work.
Why Join Us?

Sun Life is a place where you can thrive, grow, and make a meaningful contribution. We are committed to diversity, equity, and inclusion and strive to create a workplace where everyone feels valued, respected, and empowered to succeed. If you are passionate about making a difference in the lives of individuals, families, and communities, we encourage you to apply for this exciting opportunity.

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