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Store Manager

2 months ago


Québec, Quebec, Canada Ocean State Job Lot Full time
About Little Burgundy

Little Burgundy is a leading footwear retailer with a unique style that caters to discerning tastes. Our mission is to deliver exceptional service and create memorable experiences for our customers. We're committed to artistic expression, creativity, and diversity.

Job Summary

We're seeking a highly motivated Store Manager to lead our retail sales team and drive store operations. As a key member of our team, you'll be responsible for recruiting, hiring, training, and managing store personnel to achieve sales goals, control expenses, and protect company assets.

Key Responsibilities
  • Meet and exceed store and personal sales goals and standards of performance
  • Recruit, interview, and hire high-caliber employees with in-store needs
  • Train and develop a successful sales team
  • Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
  • Ensure that all company initiatives are properly implemented and to the standard of the company direction
  • Communicate stock replenishment needs to District Sales Manager, Distribution, and Buying and Merchandising departments
  • Conduct monthly performance reviews
  • Recognize talented staff and develop them for growth within the company
  • Supervise and manage all aspects of daily store operations
  • Supervise and manage all aspects of Loss Prevention practices
  • Plan weekly staffing schedules in compliance with schedules policy
  • Provide a fun, full service experience to all customers
  • Resolve customer issues effectively
  • Understand the Little Burgundy culture and demonstrate it to the team
Requirements
  • 1–2 years retail sales experience
  • Excellent interpersonal and customer service skills
  • Desire to succeed in fast-paced retail environment
  • Bilingualism as required (Quebec only)
  • Willingness to learn
  • Completion of all training programs leading up to Manager in Training position or equivalent training
  • Ability to work 40 hours per week
  • Ability to work night and weekend shifts
  • Ability to climb, reach, bend, and lift up to 50 pounds
  • Stand for long periods of time
  • Must be at least 18 years of age
Equal Employment Opportunity

We are an equal employment opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees and applicants.