Operations Improvement Specialist

2 weeks ago

Calgary, Alberta, Canada Backstage Full time

About the Role

We are seeking a highly skilled Business Analyst to join our team at Backstage. As a Business Analyst, you will play a critical role in driving business growth and improvement by analyzing business needs and developing solutions to meet those needs.

Key Responsibilities

  • Work closely with stakeholders to understand business objectives and develop solutions to meet those objectives.
  • Partner with cross-functional teams to identify and prioritize business needs and develop business cases to justify new initiatives.
  • Develop and maintain business requirements documents and ensure that they are aligned with business objectives.
  • Facilitate requirements gathering sessions and ensure that all stakeholders are aligned on business requirements.
  • Take initiative to improve business processes and identify opportunities for process improvement.
  • Contribute to the development of user training materials and ensure that users are properly trained on new systems and processes.
  • Work closely with the Solution teams to provide business requirements clarifications and ensure that solutions meet business needs.

Requirements

  • Undergraduate degree in Business Administration or related field.
  • 5+ years of experience in business analysis or related field.
  • Experience in gathering business requirements, business process reengineering, and process mapping.
  • Ability to prototype and/or process map at the requirements stage to firm up and validate requirements.
  • Ability to complete a detailed business case for incoming project/initiatives requests that include cost/benefit analysis.
  • Ability to complete detailed business requirements documents.
  • Ability to walk through the detailed business requirements document with the end-users of the system or process and make any final modifications.

What We Offer

  • A comprehensive Total Rewards package that includes competitive benefits, retirement and savings plan, and access to learning and development resources.
  • A hybrid work model that allows for flexibility and work-life balance.
  • The opportunity to work with a talented team of professionals who are passionate about driving business growth and improvement.

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