Sales and Business Solutions Associate

6 days ago


Oakville, Ontario, Canada Kaizen Lab Inc. Full time
About Entripy Custom Clothing
Entripy is a Canadian leader in custom printed apparel, uniforms, and promotional items. With a vertically integrated 40,000 square foot facility in Oakville, Ontario, the company delivers custom branded solutions for companies across Canada.

We are a technology-focused and vertically-integrated operations provider, ensuring superior speed, quality, convenience, and pricing for our clients. We are Canada's leader in custom branded apparel, with a commitment to innovation and customer satisfaction.

Job Summary:
The Sales and Solutions Coordinator plays a critical role in supporting the sales team, ensuring smooth client interactions, and developing tailored solutions to meet customer needs. This role involves coordinating sales processes, managing customer inquiries, preparing quotes, and collaborating with internal teams to enhance overall client satisfaction.

Key Responsibilities:
  • Accurately enter, process, and monitor customer orders in Microsoft Dynamics ERP to ensure timely fulfillment.
  • Identify and source products outside of Entripy's standard offering to meet customer needs.
  • Act as a primary point of contact for order updates, inquiries, and issue resolution.
  • Work closely with the sales team to process orders efficiently and provide necessary documentation.
  • Communicate with external suppliers to source products and obtain pricing information.
  • Identify opportunities to streamline order entry and tracking procedures.
  • Maintain accurate and up-to-date records within the ERP system.

Requirements:
To succeed in this role, you will require:
  • Experience with Microsoft Dynamics ERP or similar order management systems.
  • 2+ years of experience in order processing, sales coordination, or a related role.
  • Strong attention to detail and accuracy in data entry.
  • Excellent communication and problem-solving skills.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Proficiency in Microsoft Office Suite.

What We Offer:
As a valued member of our team, you can expect:
  • Medical/Dental benefits after successful completion of probation period.
  • Employee Discounts.
  • Casual dress.
  • Fun social events.
  • Fitness benefits.
  • A fantastic location.


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