Housing Resource Coordinator

3 weeks ago


Norfolk County, Ontario, Canada Norfolk County Full time

Job Summary:

The Housing Resource Coordinator will play a crucial role in supporting the community by coordinating housing services and resources. This position will be responsible for receiving and responding to inquiries about community housing, affordable housing, and homelessness programs offered in Haldimand and Norfolk Counties.

Key Responsibilities:

  • Receive and respond to inquiries about community housing, affordable housing, and homelessness programs.
  • Manage the community housing centralized waitlist for Haldimand and Norfolk Counties.
  • Administer rental assistance and housing support service programs.
  • Act as a community liaison and resource person on issues related to housing and homelessness.
  • Generate statistical reports for the Program Manager, Housing Services.
  • Generate and distribute vacancy and waiting list reports for all community housing providers in Haldimand and Norfolk Counties.
  • Administer the Portable Housing Benefit, Housing Allowance, Rent Supplement, Ontario Renovates, and Home Ownership Programs.

Requirements:

Knowledge and Experience:

  • Four (4) year (Honours) University Degree in social work, social sciences, or equivalent.
  • Plus over one year's experience in a related field (housing services, social services, or counselling).

Skills and Abilities:

  • Knowledge of community housing stock, eligibility, and rent geared to income assistance.
  • Knowledge of applicable legislation and/or experience working in a legislated environment.
  • Sound communication and interpersonal skills.
  • Experience working with confidential/sensitive personal information.
  • Ability to prioritize and multi-task.
  • Strong organizational skills.
  • Ability to operate general office equipment.
  • A valid Ontario driver's license and access to a vehicle as travel is required.
  • Computer expertise must be able to apply basic functions of Corporate standard software and have a general knowledge of department-specific software utilized by the Division (Yardi Voyageur, Rent Café, Paramount, Transfer Payment Ontario System, SAMS, Microsoft Office (Excel)).
  • Must be aware of safe work practices as they relate to job responsibilities and work environment, and have the basic understanding of the Occupational Health and Safety Act.

Posting Information:

Employee Group: CUPE Local 4700

Division: Health and Social Services

Department: Social Services and Housing

Reports To: Program Supervisor, Housing and Homeless Prevention Services

Location: Dunnville, ON



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