RBC Insurance Advisor
4 weeks ago
RBC is seeking a skilled Insurance Advisor to join our Home and Auto Advice Centre team. As an Insurance Advisor, you will be responsible for providing expert advice and solutions to clients regarding their home and auto insurance needs.
Key Responsibilities:
- Provide insurance advice and solutions to clients based on their needs through inbound calls
- Exhibit a consistent, positive client experience with every conversation and resolve client concerns at first point of contact
- Complete personalized needs assessments and reviews using tools, resources, and calculators to demonstrate value and support advice recommendations
- Demonstrate a solid understanding of regulatory risk when underwriting and updating home & auto insurance policies
- Cultivate and maintain relationships with partners to work as one RBC team
Requirements:
- Bilingualism (English and French) required, as you will regularly serve our clients with English and French speaking needs
- Exceptional customer service skills with the ability to build strong relationships and connect with clients
- Flexibility to work all shifts within the hours of operation
- Digital literacy across a broad range of services
What We Offer:
- A comprehensive Total Rewards package that prioritizes your overall wellbeing
- Flexible work arrangements and leaders who support your needs
- Opportunities to develop new skills, sharpen existing ones, and explore paths you never knew existed
About RBC:
- We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work
- We strive to provide an accessible candidate experience for our prospective employees with different abilities
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