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Hotel Operations Manager
2 months ago
We are seeking a highly experienced General Manager to lead our 98-room Tru by Hilton Oshawa Ontario hotel. As a key member of our team, you will be responsible for driving business growth, improving guest satisfaction, and fostering a positive work environment.
Key Responsibilities- Strategic Business Leadership: Develop and implement business strategies to drive revenue growth, improve profitability, and enhance guest experience.
- Operations Management: Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
- Team Management: Lead and develop a high-performing team of hotel staff, providing coaching, training, and performance feedback.
- Financial Management: Manage hotel budgets, forecasts, and financial reports, ensuring accurate and timely financial information.
- Guest Experience: Foster a culture of exceptional guest service, ensuring high levels of satisfaction and loyalty.
- Community Engagement: Build strong relationships with local officials, businesses, and customers, promoting the hotel's brand and reputation.
- Experience: 2+ years of hotel leadership experience in a Select service-level property.
- Brand Knowledge: Strong knowledge of Marriott, Hyatt, IHG, Hilton, or similar brands.
- Financial Acumen: Proven financial management skills, including P&L review, budget creation, and cost controls.
- Technical Skills: Working knowledge of M3, ADP, and One Yield.
- Soft Skills: Excellent communication, leadership, and problem-solving skills.
Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.
We are committed to providing our team members with a positive and supportive work environment, opportunities for growth and development, and a competitive compensation package.
