Strategic Hotel Operations Leader

4 weeks ago

Oshawa, Ontario, Canada Hotel Equities Full time

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is seeking a seasoned Strategic Hotel Operations Leader for the 98-room Tru by Hilton Oshawa Ontario.

Your expertise shapes us:

The Strategic Hotel Operations Leader is the primary business leader of the property, responsible for all aspects of operations, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation.

Key Responsibilities:

  • Implement the brand service strategy and brand initiatives to meet or exceed guest expectations and increase profit and market share.
  • Hold the property leadership team accountable for strategy execution.
  • Guide the professional development of the property leadership team and all team members.
  • Ensure sales engines are leveraged.
  • Build owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
  • Be active in the local community to build strong relationships with local officials, businesses, and customers.

Requirements:

  • A highly experienced General Manager with 2+ years of hotel leadership in a Select service-level property.
  • Impeccable results in a Marriott, Hyatt, IHG, Hilton, or similar brand.
  • Strong financial acumen, including P&L review, budget creation, and cost controls. Ability to develop leaders into these skills.
  • Working knowledge of M3, ADP, and One Yield.
  • Well organized, detail-oriented, and able to work independently.
  • Display initiative, perseverance, and analytical skills.
  • Able to deliver exceptional guest service and employee satisfaction.
  • Team player, professional, and lead with integrity.
  • Ability to read, write, and speak English, with excellent grammar and communication skills (written and verbal).
  • Engaged, authentic, and prepared to prospect, sell, and maintain accounts to positively impact revenues for a best-in-class hotel.

About Us:

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

We have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren't posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another.

What We Offer:

  • Salary based on experience.
  • Health, vision, and dental insurance.
  • Cell phone allowance.
  • Vacation and Sick Pay.
  • Paid Holidays.
  • Discount programs for shopping, travel, tickets, and more.
  • Access to our Talent team to help you reach your career growth goals.

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