Retail Store Team Lead

3 weeks ago


Chilliwack, Canada The UPS Store #244 Full time

The ideal candidate will possess excellent leadership skills and be able to effectively manage and motivate a team of retail sales associates. Responsibilities will include assigning sales workers to duties, hiring and training new staff, establishing work schedules, and preparing reports on sales volumes and personnel matters.

Key Responsibilities:
  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Establish work schedules
  • Prepare reports on sales volumes, merchandising and personnel matters

Additional responsibilities will include resolving customer complaints and supply shortages, organizing and maintaining inventory, and supervising and coordinating the activities of workers. A strong understanding of customer service principles and a passion for delivering exceptional customer experiences are essential for this role.

The successful candidate will have a secondary (high) school graduation certificate, and at least 1 year of experience in a retail environment. The ideal candidate will be fluent in English and have excellent communication and interpersonal skills.

This is a permanent position with a 40-hour workweek.



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