Retail Store Team Lead

4 weeks ago


Chilliwack, Canada SKT Farm Market Full time
Job Overview

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at SKT Farm Market. As a key member of our store operations team, you will be responsible for overseeing the day-to-day activities of the sales floor, ensuring that our customers receive exceptional service and that our store operates efficiently and effectively.

Key Responsibilities
  • Leadership and Team Management: Supervise and coordinate the activities of sales staff, providing guidance and coaching to ensure they are meeting their performance goals and providing excellent customer service.
  • Merchandise Management: Oversee the receipt, storage, and display of merchandise, ensuring that it is accurately accounted for and that stock levels are maintained at optimal levels.
  • Sales Floor Operations: Manage the sales floor, ensuring that it is clean, organized, and well-stocked, and that customers are provided with a positive shopping experience.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving any issues or concerns in a timely and professional manner.
  • Reports and Analysis: Prepare and analyze sales reports, identifying trends and opportunities for improvement and providing recommendations to management.
  • Inventory Control: Conduct regular inventory counts and audits to ensure that stock levels are accurate and that any discrepancies are promptly investigated and resolved.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to less than 7 months of retail experience, preferably in a supervisory or management role
  • Language: English
  • Work Hours: 30 to 40 hours per week
Support for Diverse Groups

At SKT Farm Market, we are committed to creating a welcoming and inclusive work environment for all employees, regardless of their background, culture, or ability. We believe in providing equal opportunities for advancement and development, and we strive to ensure that our workplace is free from discrimination and harassment.



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