Senior Technical Solutions Consultant
3 days ago
Rogers Communications, Inc. is committed to delivering exceptional customer experiences. As a Senior Technical Solutions Consultant, you will play a vital role in helping our business clients achieve their goals by designing and implementing innovative network solutions.
Key Responsibilities:
- Provide pre-sales technical advisory services to our sales channels, focusing on medium, large enterprise, and public sector clients.
- Interface with key decision-makers, including IT staff and CIOs, to understand customer requirements and design tailored solutions.
- Develop and maintain a deep understanding of our product sets and provide feedback on their evolution.
- Assume lead roles in responding to RFP, RFQ, and RFI documents.
- Collaborate with internal teams, including Network Planning, Product Design, and Service Delivery, to ensure seamless solution delivery.
Requirements:
- University degree or technical diploma in Engineering, IT, Computer Science, or a related field.
- 2-5 years of experience in a telecommunication service provider or IT services organization.
- Strategic thinking and problem-solving skills.
- Advanced knowledge of network infrastructure design, voice solutions, and Microsoft 365 tools and services.
- Experience with cloud environments, managed WAN and SDWAN networks, and solution positioning.
- Excellent business and technical writing, communication, and presentation skills.
- Active industry-related credentials, such as CCNA, CCNP, or CCIE, are an asset.
What We Offer:
- Competitive salary and annual bonus.
- Comprehensive health and dental benefits, pension plan, RRSP, TFSA, and stock matching programs.
- Discounts on Rogers services and products.
- Paid time off for volunteering.
- Company matching contributions to charities.
- Rogers First: priority in applying to internal roles.
- Wellness programs, including employee and family assistance, cognitive behavioral therapy, and fitness memberships.
This is a hybrid work position, requiring in-office presence a minimum of three days per week.
At Rogers Communications, Inc., we believe in fostering a diverse and inclusive work environment where everyone feels valued and empowered to reach their full potential. We are committed to creating a workplace where each team member has the tools to succeed and grow.
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