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Accommodations Director
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Accommodations Director
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Accommodations Manager
2 months ago
We are seeking a highly skilled Accommodations Manager to join our team at 2445212 Ontario Inc. as a key member of our hospitality operations team.
Key Responsibilities- Develop and Implement Operational Policies
Design and implement effective policies and procedures to ensure seamless daily operations in our hotel, motel, or resort setting.
Staff Recruitment and ManagementRecruit, hire, and supervise a team of 16-20 staff members to ensure excellent customer service and high-quality operations.
Budgeting and Financial ManagementPrepare and manage budgets, monitor revenues and expenses, and negotiate with suppliers to ensure cost-effective operations.
Marketing and SalesDevelop and implement marketing plans to attract and retain customers, and prepare budgets to support sales initiatives.
Customer Service and RelationsAddress customer complaints, concerns, and special needs, ensuring exceptional customer service and satisfaction.
Maintenance and OperationsOversee maintenance activities, ensure compliance with policies and procedures, and enforce quality standards.
Requirements- Education and Experience
Bachelor's degree and 2 years to less than 3 years of experience in hotel, motel, or resort operations.
Work EnvironmentFast-paced environment with tight deadlines, requiring attention to detail and excellent communication skills.
Physical DemandsCombination of sitting, standing, walking, and standing for extended periods, with occasional overtime required.
Personal QualitiesExcellent oral and written communication skills, client focus, efficient interpersonal skills, flexibility, initiative, and a team player attitude.
What We OfferA competitive salary, benefits package, and opportunities for professional growth and development in a dynamic and supportive work environment.
