Accommodations Manager

3 weeks ago


Toronto, Ontario, Canada Ontario Inc. Full time
Accommodations Manager Job Description

We are seeking a highly skilled Accommodations Manager to join our team at Ontario Inc.

Key Responsibilities:
  • Develop and implement policies and procedures for daily hotel operations
  • Recruit, hire, and supervise a team of staff members
  • Conduct performance reviews and provide feedback to staff
  • Negotiate with suppliers for materials and services
  • Conduct training sessions for staff
  • Prepare and manage budgets, monitor revenues and expenses
  • Develop and implement marketing plans to attract guests
  • Implement marketing activities to increase guest satisfaction
  • Arrange for and oversee maintenance activities to ensure a high level of guest satisfaction
  • Enforce policies and procedures to ensure a safe and enjoyable guest experience
  • Address customer complaints and concerns in a professional and timely manner
  • Assist guests with special needs and provide exceptional customer service
  • Develop and implement business plans to drive growth and revenue
  • Establish work schedules and ensure adequate staffing levels
Requirements:
  • Bachelor's degree in a related field
  • 2 years of experience in hotel operations or a related field
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and under pressure
  • Attention to detail and ability to multitask
  • Ability to work independently and as part of a team
Work Environment:

Our hotel is a fast-paced environment with a focus on providing exceptional guest service. The successful candidate will be required to work in a dynamic environment with a focus on continuous improvement.

What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A chance to work with a talented team of professionals
How to Apply:

If you are a motivated and experienced Accommodations Manager looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information].



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