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Restaurant Shift Manager

1 month ago

Caledonia, Canada Wendy's Full time
Job Summary

We are seeking a highly motivated and experienced Restaurant Shift Manager to join our team at Wendy's. As a key member of our restaurant operations team, you will be responsible for ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Supervise and Co-ordinate Activities: Supervise and co-ordinate the activities of staff who prepare and portion food, ensuring that all tasks are completed efficiently and effectively.
  • Train Staff: Train staff in job duties, sanitation, and safety procedures, ensuring that all team members are equipped to provide excellent customer service.
  • Estimate Ingredients and Supplies: Estimate the ingredients and supplies required for meal preparation, ensuring that we have sufficient stock to meet customer demand.
  • Ensure Quality Control: Ensure that food and service meet quality control standards, maintaining a clean and safe environment for our customers.
  • Address Customer Complaints: Address customer complaints or concerns in a professional and courteous manner, ensuring that all issues are resolved promptly and efficiently.
Requirements
  • Education: No degree, certificate, or diploma required.
  • Experience: 7 months to less than 1 year of experience in a restaurant or food service environment.
  • Work Setting: Restaurant environment, fast-paced and physically demanding.