Customer Service Professional

2 weeks ago


Calgary, Alberta, Canada Love Canada Immigration Consultancy Full time
Job Description

We are seeking a highly motivated and organized Customer Service Assistant to join our team at Love Canada Immigration Consultancy. This role will provide exceptional customer service to clients, ensuring their needs are met while providing accurate information regarding immigration services.

Key Responsibilities:
  • Assist clients with inquiries related to immigration services, including visa applications, permanent residence, and other related matters
  • Provide accurate and up-to-date information on immigration policies, procedures, and requirements
  • Communicate effectively with clients via phone, email, or in-person
  • Maintain accurate records of client interactions, including phone calls, emails, and meetings
Requirements:
  • Diploma or degree in a related field (e.g., business, communications, international relations)
  • Previous experience in a customer-facing role, preferably in an immigration-related setting
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
Preferred Skills:
  • Familiarity with Microsoft Office Suite (Word, Excel, Outlook, etc.)
  • Basic knowledge of immigration laws and regulations
  • Fluency in English (both written and spoken)
Compensation and Benefits:

The estimated annual salary for this position is $45,000-$60,000 CAD, depending on experience and qualifications. We offer a comprehensive benefits package, including health and dental insurance, retirement savings plan, and paid time off.

Please note that the salary range may vary based on the candidate's level of experience and qualifications.


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