Sales and Customer Service Professional

2 days ago


Calgary, Alberta, Canada Formations Inc Full time

We are seeking a motivated Sales and Customer Service professional to join our team at Formations Inc in Calgary. As a key member of our sales team, you will play a vital role in supporting customer service, sales, and merchandising efforts.

About the Role

This is an exciting opportunity for a career-driven individual looking to grow within the building materials industry. The ideal candidate will have previous experience in customer service or inside sales, with a proven track record of delivering exceptional customer experiences.

Key Responsibilities
  • Provide timely and professional responses to customer inquiries via phone and email
  • Support inside and outside sales teams to drive sales growth and upsell/cross-sell products and services
  • Process cheque deposits, manage filing, and handle claim management tasks
  • Maintain accurate records, process invoices, and update contact lists
Requirements
  • Previous experience in customer service or inside sales is highly desirable
  • Proficient in Microsoft Office (Word, Excel) and comfortable learning new systems
  • A positive attitude and self-motivation to provide excellent customer service and support the sales team
  • Experience in the building materials or construction industry is an asset but not required
What We Offer

We offer a competitive compensation package including:

  • $55,000 per year salary
  • 100% company-sponsored health and dental benefits
  • A generous flexible benefit program with options for Health Spending Account (HSA), Personal Spending Account (PSA)
  • A Monday to Friday schedule from 8:00 am to 4:30 pm with occasional overtime as needed

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