Sales and Customer Service Professional
2 days ago
We are seeking a motivated Sales and Customer Service professional to join our team at Formations Inc in Calgary. As a key member of our sales team, you will play a vital role in supporting customer service, sales, and merchandising efforts.
About the RoleThis is an exciting opportunity for a career-driven individual looking to grow within the building materials industry. The ideal candidate will have previous experience in customer service or inside sales, with a proven track record of delivering exceptional customer experiences.
Key Responsibilities- Provide timely and professional responses to customer inquiries via phone and email
- Support inside and outside sales teams to drive sales growth and upsell/cross-sell products and services
- Process cheque deposits, manage filing, and handle claim management tasks
- Maintain accurate records, process invoices, and update contact lists
- Previous experience in customer service or inside sales is highly desirable
- Proficient in Microsoft Office (Word, Excel) and comfortable learning new systems
- A positive attitude and self-motivation to provide excellent customer service and support the sales team
- Experience in the building materials or construction industry is an asset but not required
We offer a competitive compensation package including:
- $55,000 per year salary
- 100% company-sponsored health and dental benefits
- A generous flexible benefit program with options for Health Spending Account (HSA), Personal Spending Account (PSA)
- A Monday to Friday schedule from 8:00 am to 4:30 pm with occasional overtime as needed
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