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IT Support Specialist

2 months ago

Mississauga, Ontario, Canada CB Canada Full time
Job Title: IT Support Specialist

We are seeking an experienced IT Support Specialist to join our team at CB Canada. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and maintaining a high level of customer satisfaction.

Key Responsibilities:
  • Provide technical support to clients via phone, email, or chat
  • Troubleshoot and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and advancements
  • Develop and maintain technical documentation and knowledge base
Requirements:
  • 2+ years of experience in IT support or a related field
  • Strong technical skills, including knowledge of computer systems, networks, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required; bachelor's degree preferred
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

At CB Canada, we are committed to providing our clients with exceptional service and support. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.