Sales and Customer Acquisition Associate

4 days ago


OroMedonte, Canada White Cap Full time

A position at White Cap offers an exciting and diverse work environment, allowing you to meet new people and have various career opportunities.

The White Cap family is committed to Building Trust on Every Job. We achieve this by being deeply knowledgeable, fully capable, and always dependable, with our associates driving this commitment forward.

Key Responsibilities

  • Responsible for the sales process, generating new sales opportunities or up-selling via various communication channels, including phone, email, and in-person interactions.
  • Develop customer relationships by understanding customer needs, informing them about products and services, providing solutions, recommending new or better products, and processing customer orders.
  • Identify up-selling and add-on sales opportunities, communicating product features, benefits, and warranty policy information to customers.
  • Process purchase orders and complete other required paperwork; handle cash and credit card transactions.
  • Order products, arrange deliveries, and follow up with customers about order status.
  • Prospect for new sales opportunities through outbound calling and emailing.
  • Facilitate the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
  • Provide product pricing by consulting the pricing matrix and other resources to determine the appropriate price.

Work Environment

  • Located in a comfortable indoor area with infrequent unpleasant conditions.
  • Requires intermittent periods of continuous physical exertion, such as walking, standing, stooping, climbing, lifting, and maneuvering heavy or awkward materials.
  • Typically requires overnight travel less than 5% of the time.

Education and Experience

  • HS Diploma or GED strongly preferred; 0-2 years of experience in the relevant area of responsibility.

Preferred Qualifications

If you're interested in a role that contributes to building Canada, consider one of our open opportunities. We look forward to meeting you.


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