Order Processing Professional

2 weeks ago


Vaughan, Ontario, Canada LGC Group Full time

About LGC Group

LGC Group is a leading global life science tools company providing mission-critical components and solutions to high-growth application areas across human healthcare and applied market segments.

Our Product Portfolio

We offer a range of high-quality products comprised of mission-critical tools for genomic analysis and quality assurance applications, which are valued for their performance, quality, and range.

Key Responsibilities:

  • Collaborate with the Customer Service team on order support projects.
  • Organize and disseminate customer inquiries.
  • Communicate order-specific requirements to relevant departments.
  • Prepare and provide documents based on customer requests.
  • Ensure orders are accurate and up-to-date.
  • Identify improvement opportunities and participate in establishing departmental performance metrics and CI programs.

Requirements:

  • College Diploma in Science, Business, or Customer Service.
  • Commercial experience in Customer Service or similar roles preferred.
  • Experience using an ERP system like Service Cloud would be an asset.

Salary and Benefits

The estimated salary for this role is $60,000 - $80,000 per year, depending on qualifications and experience. We offer a competitive benefits package including health insurance, retirement plan, and paid time off.

Equal Opportunities Employer

LGC Group strongly believes in equal opportunities for all job applicants and employees, regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief.



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