Pension Benefits Administrator
6 days ago
Plannera Pensions & Benefits is a leading provider of pension and benefits administration services in Canada. With over 150 employees and $15 billion in assets, we serve over 900 employers and 100,000 plan members.
SalaryThe estimated salary for this position is $70,000 to $90,000 per year, depending on experience.
Job DescriptionWe are seeking a skilled Pension Specialist to join our team of passionate professionals dedicated to helping members build a secure financial future. As a Pension Specialist, you will provide clear, concise, and timely information to clients and ensure the accuracy of pension benefit entitlements.
Your responsibilities will include:
- Auditing work performed by Pension Information Officers and other Pension Specialists;
- Investigating and resolving escalated pension-related issues, taking corrective action as needed;
- Maintaining the pension administration system, investigating issues, recommending enhancements, and performing user acceptance testing;
- Communicating pension plan provisions, relevant legislation, policies, and procedures to stakeholders via phone, mail, and in-person consultations;
- Training Pension Information Officers on legislative, procedural, or policy changes, as well as pension system enhancements;
- Maintaining current procedure manuals and training documents;
- Leading annual project work, such as Member Statements, tax reconciliations, and preparing quarterly and annual report statistical measures;
- Assisting as a pension plan subject matter expert on plan initiatives, identifying, clarifying, and analyzing relevant issues, concerns, or problems to provide options and recommendations.
You will be:
- Client service oriented, reliable, organized, and able to prioritize multiple tasks considering changing priorities and tight deadlines;
- Independent, thorough, and attentive to detail to ensure quality and accuracy of work;
- Creative and decisive to make recommendations for system enhancements or procedure changes;
- Objective, supportive, and a team player to maintain a harmonious and cooperative work environment.
Typically, the knowledge and experience for this position would be acquired through a combination of:
- Experience in a pension plan administrative role of progressive responsibility;
- The completion of the Pension Plan Administration Certificate course (PPAC) and/or the Certified Employee Benefits Specialist program (CEBS) and/or a University degree in Business or Commerce.
We offer a comprehensive benefits package, including a pension plan to secure your financial future, career development opportunities, professional development support, remote work arrangements, vacation time, earned days off, and community engagement initiatives.
As a Plannera employee, you'll have the opportunity to contribute to the success of our organization and make a meaningful difference in the lives of our members.
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