Senior SRE Lead
24 hours ago
Job Summary
The Lead Site Reliability Engineer will be responsible for the development and implementation of Site Reliability Engineering solutions for all applications within Royal Bank of Canada. This role will work collaboratively with teams across several lines of business and other Technology and Operations partners to ensure success.
Key Responsibilities
- Perform application production support, including off-hours support
- Spearhead the development of SRE solutions, such as monitoring and alerting, machine learning anomaly detection, self-healing, and reliability testing
- Run the production environment by monitoring availability and taking a holistic view of system health
- Build software and systems to manage platform infrastructure and applications
- Improve reliability, quality, and time-to-market of our suite of software solutions
- Lead and assist in incident management and problem management for applications in scope
- Maintain technology currency, including server patching and certificate renewal, with a focus on automation opportunities
- Ensure availability and uptime of applications in scope, meeting service level objectives
- Ensure compliance of all systems and applications in scope, including segregation of duties
Requirements
- Minimum 4+ years of experience in Application support, Software development, and Operations, including SRE, DevOps, and Cloud
- Advanced knowledge of industry practice, with a focus on SRE in Financial Institutions
- Experience in various environments, including Linux, Windows, Databases, Cloud, distributed systems, and Services/APIs
- Able to automate simple tasks to reduce toil and increase operating efficiency
- Hands-on experience with SRE languages and tools, including Ansible, Dynatrace, Moogsoft, PagerDuty, ServiceNow, Elastic, Logstash, Kibana, Blue Prism, Catch Point, and Grafana
- Effective negotiation skills and stakeholder management
- Excellent communication skills, with a direct style
Benefits
We offer a comprehensive Total Rewards Program, including competitive compensation, bonuses, flexible benefits, career advancement opportunities, world-class sales training, coaching, and development opportunities, and a dynamic, collaborative team.
About Us
Royal Bank of Canada is committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We strive to provide an accessible candidate experience for prospective employees with different abilities.
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