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Retail Store Supervisor

2 months ago

Kitchener, Ontario, Canada Circle K Convenience Store and Gas Station Full time
Job Summary

We are seeking a highly organized and detail-oriented Retail Store Supervisor to join our team at Circle K Convenience Store and Gas Station. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our store, including managing sales staff, maintaining inventory, and resolving customer complaints.

Key Responsibilities
  • Staff Management: Supervise and coordinate the activities of sales staff, including assigning duties, providing guidance, and addressing performance issues.
  • Inventory Management: Organize and maintain inventory levels, including receiving and stocking merchandise, and monitoring inventory levels to prevent overstocking or understocking.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring high levels of customer satisfaction.
  • Operations Management: Establish and maintain work schedules, manage cash handling and payroll administration, and oversee the preparation and restocking of goods.
  • Team Collaboration: Work collaboratively with other team members to achieve store goals and objectives, including maintaining a positive and productive team environment.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to less than 7 months of retail or customer service experience
  • Personal Qualities: Client focus, reliability, team player, dependability