Senior Account Program Manager

3 weeks ago


Montreal, Quebec, Canada Stonewood Group Inc. Full time
Account Program Manager

Our client, Stonewood Group Inc., is a leading provider of digital home services to Fortune 1000 consumer technology brands. As an Account Program Manager, you will play a critical role in delivering strategic business objectives and targeted outcomes for our clients.

Key Responsibilities
  • Develop and execute account program plans to achieve business success and client satisfaction.
  • Collaborate with cross-functional teams to drive pre-sales proposals and manage key interfaces between activities and stakeholders.
  • Proactively manage relationships with account/client stakeholders to drive execution on program strategy and identify performance gaps.
  • Manage dependencies between organizations and drive the execution of changes to plans as required.
Competency Profile

The ideal candidate will possess:

  • Strong technical knowledge and skills related to account management and client services.
  • Excellent problem-solving and planning skills, with the ability to set realistic time-scales and build in appropriate checkpoints.
  • Strong team skills, with the ability to create a sense of team spirit and harmonious relations.
Preferred Experience/Education

The successful candidate will have:

  • Successful experience working within account management, client services, or professional services organizations.
  • Strong performance metric analysis and management skills.
  • A university degree in business, computer science, or engineering, with an MBA being a plus.


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