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Customer Service Representative

2 months ago

Kelowna, British Columbia, Canada Culligan of Canada Full time
{"title": "Customer Support Representative", "description": "Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative. In this role, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and services.

Key Responsibilities
  • Assist customers with their inquiries and concerns in a professional and courteous manner
  • Respond to customer complaints and resolve issues in a timely and effective manner
  • Provide product information and make recommendations to customers
  • Process customer transactions and maintain accurate records
  • Collaborate with the sales team to promote our products and services
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Previous customer service experience
  • Intermediate computer knowledge
What We Offer
  • Competitive hourly rate
  • Employee referral bonus
  • Annual performance review and potential pay increase
  • Benefits package including dental care, extended health care, life insurance, and vision care
  • Employee assistance program and RRSP match
  • Paid time off and paid holidays
About Us

Culligan of Canada is a leading provider of water treatment products and services. We are committed to helping individuals, families, and communities access clean and safe water.

We value diversity and respect every individual. We act ethically in our business practices and make sustainability a key focus of everything we do.

", "lang_code": "en"}