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Airports Store Leadership Role

1 month ago

Calgary, Alberta, Canada Wireless DNA Inc Full time

Wireless DNA Inc. is a leading telecommunications company with over 25 years of experience in the industry. Our award-winning network of stores offers the best and latest technology, with a presence in 38 locations across the Greater Toronto area, including one at Toronto Pearson airport.

We prioritize innovation and employee growth, recognizing that our success stems from the happiness and development of our team members.

Our Store Managers are empowered to lead their teams as entrepreneurs, focusing on delivering exceptional customer experiences and driving business results.

Why Work for Wireless DNA?

  • Competitive salary: $80,000 - $110,000 per year
  • Comprehensive health and dental plan
  • Employee Referral Program
  • Opportunities for career advancement and professional development
  • Diverse and inclusive work environment
  • Birthday recognition and celebrations
  • Volunteer opportunities through company events

In this role, you will:

  • Maximize store profitability by overseeing financial operations, inventory control, cash flow reporting, and audit preparation
  • Promote a culture of continuous learning, sharing innovative techniques, and supporting employee training and sales/marketing initiatives
  • Develop and retain high-performing sales team members who build strong rapport with customers
  • Lead by example, motivating the team to deliver exceptional customer service and resolving customer escalations positively
  • Monitor key performance indicators and provide tailored advice to team members on sales/customer service improvement techniques
  • Support team dynamics by providing constructive feedback and coaching to enhance employee performance and career growth

You are someone who:

  • Has a clear mission and purpose, wanting to lead and inspire a team to succeed and be passionate about customers
  • Elevates and enhances team energy through thoughtful and empathetic leadership
  • Embraces change and continually seeks ways to improve processes
  • Values personal and professional growth as a leader
  • Inspires team members to develop skills and experience for future career opportunities

This job description highlights critical responsibilities and requirements. Additional duties, qualifications, and responsibilities may apply.

Wireless DNA is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified individuals of all backgrounds. If you need accommodations during the hiring process, please inform us in advance.