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IT Support Specialist
2 months ago
We are seeking a highly skilled and motivated IT Support Technician to join our team at Recrutement. As an IT Support Technician, you will play a critical role in ensuring the smooth operation of our IT systems and providing exceptional support to our users.
Key Responsibilities:- Respond to user IT support requests in a timely and professional manner.
- Analyze troubleshooting needs, identify the problem, and provide the appropriate solution.
- Ensure the maintenance and technological development of the IT equipment by deploying updates and upgrades to the key IT tools and applications of our users' workstations.
- Collaborate with the Director of IT Services to manage company risks, security, breakdowns, and delays that our users may experience.
- Participate in different IT projects and contribute to the development of our IT infrastructure.
- Demonstrate rigor, autonomy, and initiative in your work.
- Have a strong sense of customer service and be able to provide excellent support to our users.
- Demonstrate a good sense of organization and work planning to ensure timely completion of tasks.
- Have a good team spirit and be able to collaborate with colleagues to achieve common goals.
- Have good oral and written communication skills to effectively communicate with users and colleagues.
We value the happiness and fulfillment of our team members as much as professional excellence. We offer a range of benefits to support your well-being, potential, and career growth.
- A schedule of 37.5 hours/week with flexible scheduling options.
- Paid overtime and a competitive salary.
- Free parking and sports activity allowances.
- A very active social club and opportunities for career growth and development.
