IT Support Specialist
1 month ago
BeBee Professionals is seeking a highly skilled IT Support Virtual Specialist to join our team in Quebec City.
The ideal candidate will be responsible for providing technical assistance to our customers, including troubleshooting hardware and software issues, responding to customer inquiries, and providing technical advice.
Key Responsibilities:
- Provide technical support to customers via phone, email, or remote desktop
- Troubleshoot hardware and software issues
- Respond to customer inquiries in a timely and professional manner
- Provide technical advice and guidance to customers
- Work independently and as part of a team to resolve technical issues
Requirements:
- Bachelor's degree in Computer Science or a related field
- At least two years of experience in a customer service role
- Knowledge of computer hardware and software
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
What We Offer:
- Competitive salary and benefits package
- Health and dental insurance
- Vacation time
- 401(k) plan
If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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