Customer Service Specialist

2 weeks ago


Saskatoon, Saskatchewan, Canada Michaels Full time
About the Role

We are seeking a highly motivated and customer-focused Customer Service Specialist to join our team in Saskatoon, SK. As a key member of our store operations team, you will play a critical role in delivering exceptional customer experiences and ensuring a seamless shopping environment.

Job Description

The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced retail environment. Key responsibilities include:

  • Providing friendly and personalized customer service to ensure customers have a positive experience
  • Maintaining a clean and organized store environment, including merchandise recovery and stockroom organization
  • Participating in visual merchandising and display maintenance to drive sales and engagement
  • Assisting with cash handling, processing transactions, and managing inventory
  • Collaborating with colleagues to achieve sales goals and meet customer needs
Requirements

To succeed in this role, you will need:

  • A high school diploma or equivalent
  • 1-2 years of retail or customer service experience
  • Excellent communication and interpersonal skills
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Basic math skills and accuracy with handling cash and credit transactions
What We Offer

In return for your hard work and dedication, we offer a competitive salary of $43,000 per year, comprehensive benefits package, and opportunities for professional growth and development.

Why Join Us?

At Michaels, we believe in empowering our employees to be their best selves and supporting them every step of the way. Our company values include respect, inclusivity, and a passion for creativity. If you share these values and are passionate about delivering exceptional customer experiences, we encourage you to apply today



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