Senior Business Development Manager
2 weeks ago
Job Summary
Community Trust Company is seeking a highly skilled Senior Manager, Business Development to join our team. This role will be responsible for developing new business opportunities, supporting assigned accounts, and achieving stated goals and objectives in support of the Residential Lending department.
Key Responsibilities
- Execute business development strategies and contribute to the department's business plan.
- Develop sales strategies to increase market share, analyze opportunities, and create plans to maintain continuity and achieve growth and sales objectives.
- Coach, train, and mentor Business Development Managers to help them achieve their goals.
- Provide support and advice on escalations to BDMs in assigned regions.
- Support the Director, Business Development with research, competitive intel, industry trends, and growth within the company's strategic objectives.
- Act as a Brand Ambassador in assigned regions.
- Partner with Residential Lending Operations teams to support and service partners within assigned territories.
- Develop and foster broker and partner relationships while maintaining the highest level of professionalism and service standards.
- Balance strong problem-solving and decision-making abilities while meeting region performance targets and maintaining effective internal and external relationships.
- Maintain a strong sales funnel with a focus on activity to ensure continuous sales and growth goals are met.
- Track, analyze, and report key pipeline, opportunity, forecast, and sales productivity metrics.
- Actively participate in business development events, tradeshows, and presentations as required.
- Provide support and/or recommendations for process improvements to the Director, Business Development as appropriate.
- Follow AML procedures on all files with an emphasis on 'Know Your Client' rules.
- Adhere to compliance and operational risk controls in accordance with company policies and procedures.
- Work as a liaison with Risk Management, Compliance, and Internal Audit functions to support business by owning and performing activities, when and where applicable, such as risk and control self-assessments, new initiative risk assessments, risk appetite, loss event reporting, issues management, vendor management evaluations and oversight, compliance assessments, and internal audits.
- Cultivate and drive risk and compliance culture within the function and the organization.
Requirements
- Minimum of 5 years of experience in the mortgage industry.
- Minimum of 2 years of related experience in alternative lending.
- Existing People Management experience preferred.
- Post-Secondary Education preferred.
- Proven track record in meeting and exceeding established sales targets.
- Excellent presentation skills.
- Strong business communication skills, written and verbal.
- Strong relationship-building skills.
- Solid understanding of the characteristics, attributes, and risk factors associated with various loan types.
- Bring a positive, can-do attitude to our organization, using creative solutions to solve problems.
- Strong team player who motivates others to achieve group success.
- Establish and build on healthy working relationships with your team and peers.
- Use open communication and collaboration to solve problems and manage deliverables.
- Work well in a dynamic and fast-paced environment with the ability to navigate through organizational change.
- Demonstrates strong negotiation, planning, organizational, and time management skills.
- Capable of handling multiple tasks and meeting stringent deadlines.
- Results-oriented and a high achiever.
- Self-motivated, confident, and capable of working both independently and in a team environment.
What We Offer
- Competitive compensation and benefits packages.
- Hybrid and flexible work arrangements.
- Career growth and development opportunities.
- Opportunities to contribute to community causes.
- Work with diverse team members in an inclusive and collaborative environment.
How to Apply
Please submit your application, including your resume and cover letter, to [insert contact information].
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