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Member Advice Specialist
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Pitt Meadows, British Columbia, Canada Coast Capital Full timeJob Summary:Coast Capital Savings is seeking a highly skilled Member Advice Specialist to join our team. As a key member of our retail banking team, you will be responsible for providing exceptional customer service and sales expertise to our members.Key Responsibilities:Deliver positive and unexpected customer experiences through general retail...
Financial Services Representative
2 months ago
About the Role:
We are seeking a highly skilled and motivated Member Advice Specialist to join our team at Coast Capital Savings. As a key member of our branch team, you will be responsible for providing exceptional customer service and sales support to our members.
Key Responsibilities:
- Deliver personalized service to members, addressing their financial needs and providing solutions to meet their goals.
- Develop and maintain relationships with members, understanding their financial situations and offering tailored advice and guidance.
- Work collaboratively with the branch team to achieve sales and referral targets, promoting Coast Capital's products and services.
- Stay up-to-date with industry trends and regulatory requirements, ensuring compliance and providing expert advice to members.
- Participate in ongoing training and development to enhance skills and knowledge, staying ahead of the curve in the financial services industry.
Requirements:
- Minimum 3 years of experience in a financial services role, preferably with a focus on lending and investments.
- Post-secondary education in finance, business administration, or a related field.
- Mutual Funds accreditation (e.g., Investment Funds in Canada or the Canadian Securities Course) is a requirement.
- Strong communication and interpersonal skills, with the ability to build relationships with a diverse range of members.
- Ability to work independently and as part of a team, prioritizing tasks and managing multiple responsibilities.
- High level of digital literacy, with experience using a range of devices and technology.
What We Offer:
- A dynamic and supportive work environment, with opportunities for growth and development.
- A competitive salary and benefits package, including comprehensive health and wellness programs.
- A comprehensive training program, ensuring you have the skills and knowledge to succeed in your role.
- A collaborative and inclusive culture, with a focus on diversity, equity, and inclusion.
- Opportunities to make a positive impact on the community, through our employee volunteer program and community investment initiatives.
Why Coast Capital?
We are a purpose-driven organization, committed to making a positive difference in the lives of our members and the communities we serve. Our values of purpose, inclusion, and growth guide everything we do, and we are seeking like-minded individuals to join our team.