Bilingual Operations Officer

3 weeks ago


Montreal, Quebec, Canada Randstad Canada Full time
Job Summary

We are seeking a skilled Bilingual Operations Officer to join our team in Montreal. As a key member of our operations team, you will be responsible for handling general to specialized transactions, including investigative work, customer adjustments, payment reversals, global money transfers, and reconciliations.

Key Responsibilities
- Execute transactions accurately and on time, adhering to guidelines and SLAs.
- Prioritize and manage workload to meet SLA requirements.
- Stay informed about regulations and trends, applying due diligence in compliance with policies.
- Maintain discretion and confidentiality, escalating issues as necessary.

Requirements
- 0-2 years of experience in a trade processing role, preferably with experience in cash products (e.g., Loans, Deposits, Swaps, Forwards).
- Excellent quantitative, analytical, organizational, and time management skills.
- Ability to work independently and as part of a team.
- Self-motivated, goal-oriented, and adaptable to changing policies and procedures.
- Strong attention to detail.
- Proficiency in Microsoft Office, especially Excel, and ability to learn new software programs.

What We Offer
- Gain experience with a top 5 bank.
- Long term role with a great team.
- On-site role.
- Competitive wages.
- Potential for contract extension and conversion.

About Us
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are dedicated to creating and maintaining an inclusive and accessible workplace for all our candidates and employees.

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