Bilingual Operations Specialist
4 weeks ago
We are seeking a highly skilled Bilingual Operations Officer to join our team in Montreal. As a key member of our operations team, you will be responsible for handling general to specialized transactions, including investigative work, customer adjustments, payment reversals, global money transfers, and reconciliations.
Key Responsibilities:- Execute transactions accurately and on time, adhering to guidelines and SLAs.
- Prioritize and manage workload to meet SLA requirements.
- Stay informed about regulations and trends, applying due diligence in compliance with policies.
- Maintain discretion and confidentiality, escalating issues as necessary.
- Support accurate business processes and actively suggest process improvements.
- 0-2 years of experience in a trade processing role, preferably with experience in cash products.
- Adherence to strict deadlines and ability to handle high volumes of work.
- Excellent quantitative, analytical, organizational, and time management skills.
- Ability to work independently and as part of a team.
- Self-motivated, goal-oriented, and adaptable to changing policies and procedures.
- A competitive wage of $25/hour.
- A fully on-site position with the possibility to become hybrid upon completion of training.
- A long-term role with a great team.
- Opportunities for contract extension and conversion.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. We are dedicated to creating and maintaining an inclusive and accessible workplace for all our candidates and employees. If you require any accommodations during the recruitment process, please contact us at accessibility@randstad.ca.
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