Medical Service Liaison

6 days ago


Westbank First Nation, Canada Emory Healthcare Full time
About Us

We are Emory Healthcare, a leading academic medical system that combines cutting-edge medicine with compassion and care. Our team is dedicated to creating an environment of collaboration and true belonging for all our patients and team members.

Job Overview

This role plays a crucial part in the patient's experience, serving as their first point of contact upon arrival. Key responsibilities include welcoming and checking patients in, communicating with patients and staff, and following approved standard operating procedures.

  • Responsibilities include confirming and updating patient demographics, registration, and insurance information, scheduling, entering referrals, and collecting copays.

The successful candidate will possess strong communication and interpersonal skills, along with the ability to work in a fast-paced team environment.

This role requires a commitment to delivering exceptional customer service and ensuring patients have a smooth and positive experience.

Requirements

A high school diploma or equivalent and twelve months of experience in the healthcare or customer service industry, or a Bachelor's degree, are preferred.


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