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Server - Winter Season

2 months ago

Lake Louise, Canada Lake Louise Ski Resort & Summer Gondola Full time

Job Title: Server - Winter Season

Job Summary:

We are seeking a highly skilled and customer-focused Server to join our team at the Lake Louise Ski Resort & Summer Gondola. As a Server, you will be responsible for providing exceptional service to our guests, ensuring a memorable dining experience in our restaurant outlets.

Key Responsibilities:

  • Provide friendly, efficient, and professional table service to guests
  • Increase daily sales at every opportunity
  • Efficient use of Maitre'D POS
  • Menu knowledge including beer, wine, spirits, and specials
  • Cash handling and processing a variety of transactions including debit, credit, and company accounts
  • Ensure excellent quality of products and services offered at all times
  • Guarantee cleanliness and maintenance of all outlet areas at all times, including restrooms
  • Regularly communicate with your peers and supervisors to ensure the overall success of the outlet

Requirements and Qualifications:

  • Strong problem-solving skills
  • Ability to work under pressure
  • Punctuality and reliability are essential
  • Must be in good physical health
  • Strong cash handling skills, must possess the ability to balance cash-outs accurately
  • Minimum 2-5 years serving experience in a high-volume environment
  • Fine dining experience an asset
  • Bartending experience an asset
  • Intermediate skiing or snowboarding experience highly regarded
  • Must possess the desire to provide a high level of genuine customer service
  • ProServe certification and working knowledge of AGLC legislation

Work Schedule:

5 On/ 2 Off – business level dependent

Dress Code:

Employee to provide their own: black dress pants, black polishable non-slip shoes, black socks as per Appearance Policy as well as personal bottle opener

Uniform shirt to be purchased from LLSA