Restaurant Operations Manager

4 weeks ago


Thunder Bay, Ontario, Canada Tim Hortons Full time

Job Title: Restaurant Operations Manager

About the Role:

We are seeking a highly skilled Restaurant Operations Manager to join our team at Tim Hortons. As a Restaurant Operations Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that all tasks are completed efficiently and effectively.

Key Responsibilities:

  • Evaluate daily operations to identify areas for improvement
  • Monitor staff performance and provide feedback and coaching as needed
  • Plan and organize daily operations to ensure smooth execution
  • Set staff work schedules and ensure adequate staffing levels
  • Supervise staff and provide guidance and support as needed
  • Train staff on new procedures and policies
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Conduct performance reviews and provide feedback to staff
  • Cost products and services and ensure that costs are controlled
  • Ensure health and safety regulations are followed and maintain a safe working environment
  • Negotiate arrangements with suppliers for food and other supplies
  • Address customer complaints or concerns and provide excellent customer service

Requirements:

  • College/CEGEP education
  • 1-2 years of experience in a restaurant management role
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and make decisions quickly
  • Knowledge of MS Excel, MS Outlook, and MS Word
  • Ability to work independently and as part of a team

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement
  • Training and development programs
  • A dynamic and supportive work environment


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