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Restaurant Operations Manager

1 month ago

Thunder Bay, Ontario, Canada Tim Hortons Full time

Restaurant Manager Job Description

At Tim Hortons, we are seeking a highly skilled and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets our high standards.

Key Responsibilities:

  • Evaluate daily operations to ensure efficiency and effectiveness
  • Monitor staff performance and provide coaching and feedback as needed
  • Plan and organize daily operations to meet customer demand
  • Set staff work schedules to ensure adequate coverage
  • Supervise staff to ensure that they are meeting our high standards
  • Train staff on new procedures and policies
  • Balance cash and complete balance sheets, cash reports, and related forms
  • Conduct performance reviews to evaluate staff performance
  • Cost products and services to ensure profitability
  • Ensure health and safety regulations are followed
  • Negotiate arrangements with suppliers for food and other supplies
  • Address customers' complaints or concerns
  • Provide customer service to ensure customer satisfaction

Requirements:

  • 1 year to less than 2 years of experience in a restaurant management role
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment
  • Ability to work under pressure
  • Ability to balance multiple tasks and priorities
  • Ability to maintain a clean and safe work environment

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career advancement
  • Training and development programs
  • A fun and dynamic work environment

How to Apply:

If you are a motivated and experienced restaurant manager looking for a new challenge, please submit your application to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.