Retail Operations Manager
2 weeks ago
H&M Group is a global fashion company with a commitment to fostering a culture of inclusion and belonging. Our purpose is to liberate fashion for the many, shaping a new world in fashion.
Job Description
We are seeking an experienced Retail Operations Manager to join our team. As a key member of our store operations team, you will be responsible for driving sales growth, improving customer satisfaction, and ensuring operational excellence in our stores.
Key Responsibilities
* Ensure a clean and tidy sales floor and back of house, including stockroom areas
* Maintain high fashion quality, visual and commercial product presentation, with good garment care
* Secure a strong balance and maintain price signs in-store and throughout the sales floor/store following guidelines according to global and local strategies & sales market/regional requirements
* Be achievement-oriented, motivated by performance and competition to be truly customer-centric
Requirements
* 3+ years of experience in retail operations or a related field
* Strong knowledge of fashion industry trends and consumer behavior
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team
Benefits
* Competitive salary: $65,000 - $85,000 per year
* Comprehensive benefits package, including health insurance, wellness programs, and paid time off
* Opportunities for career growth and professional development
Why Join Us?
* We value diverse backgrounds and perspectives, and strive to create an inclusive workplace where everyone can thrive
* We offer a dynamic and supportive work environment, with opportunities to learn and grow
* We are committed to providing reasonable accommodations for applicants with disabilities
Salary Range
The estimated salary range for this role is $65,000 - $85,000 per year, based on location and experience.
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