Customer Relationship Manager

5 days ago


Kirkland, Quebec, Canada BMO Full time
About BMO

BMO is a leading financial institution dedicated to empowering individuals and businesses to achieve their goals.

Job Summary

We are seeking a highly motivated Customer Relationship Manager to join our team. As a key member of our sales and service team, you will be responsible for delivering exceptional customer experiences and growing revenue through strategic relationship building and personalized service.

Key Responsibilities
  • Cultivate and maintain strong relationships with customers to understand their financial needs and provide tailored solutions.
  • Develop and implement effective strategies to grow revenue and expand customer relationships.
  • Collaborate with internal partners to leverage product and service offerings that meet customer needs.
  • Conduct regular reviews and assessments to identify opportunities for growth and improvement.
Requirements
  • Typically between 1 – 2 years of relevant experience in a sales or customer-facing role.
  • Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
  • Strong analytical and problem-solving skills, with the ability to identify opportunities and develop effective solutions.
  • Basic knowledge of financial products and services, with a drive to learn and stay up-to-date on industry trends.
What We Offer

We offer a competitive salary range of $45,000 - $65,000 per year, depending on location and experience. Our total compensation package includes performance-based incentives, discretionary bonuses, and a comprehensive benefits program.


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