Computer Support Specialist

3 weeks ago


Calgary, Alberta, Canada Mu-Tech Full time

Job Title: Computer Support Specialist

About the Role:

We are seeking a highly skilled Computer Support Specialist to join our team at Mu-Tech. As a key member of our IT department, you will be responsible for providing technical assistance to our employees, ensuring they have the necessary tools and support to perform their jobs efficiently.

Key Responsibilities:

  1. Respond to user inquiries and provide timely resolutions to technical issues.
  2. Consult user guides, technical manuals, and other documentation to research and implement solutions.
  3. Provide advice and training to users in response to identified difficulties.
  4. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  5. Perform Web-server backup and recovery operations.
  6. Provide customer service and support.

Requirements:

  • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years.
  • Or equivalent experience.
  • 2 years to less than 3 years of work experience.
  • Permanent employment.
  • English as the primary language of work.
  • 30 to 40 hours per week.


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