Technical Content Specialist

1 month ago


Toronto, Ontario, Canada Royal Bank of Canada> Full time
Job Summary

Royal Bank of Canada is seeking a Technical Content Specialist to develop content that meets the needs of target audiences, turning insights into language for user success.

This role will involve working closely with business partners and stakeholders to lead the development of content across various employee engagement channels.

  • Research and collect resources required for content development.
  • Interpret writing requests and user feedback into concrete content to improve the user experience.
  • Outline and write user manuals, procedures, processes, and other documents needed to understand the functionality of a product or service.
  • Review, proofread, and edit documentation for clarity without changing key information.
  • Interview professionals and subject matter experts to gain a deeper understanding of the topic being written about.
  • Publish approved content on internal websites.


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