Senior Technical Content Specialist
2 days ago
We are seeking a Senior Technical Writer to join our team at CB Canada.
- Key Responsibilities:
- Create high-quality, audience-centred content that meets internal and external standards.
- Manage documentation projects, including planning, prioritization, and workflow analysis.
- Identify opportunities for improvement and implement changes to enhance the employee and client experience.
- Collaborate with internal partners and subject-matter experts to ensure accuracy and completeness of information.
- Work independently and as part of a team to deliver communication projects.
Requirements:
- 5+ years of experience in technical writing.
- Strong communication skills, both written and verbal.
- Ability to work in a consultative capacity and elicit requirements from business partners and SMEs.
- Knowledge of metadata and search engine optimization (SEO) principles.
- Previous experience with HTML or a related language.
Preferred Qualifications:
- Bilingualism in English and French.
- Previous experience with editing.
- Experience in the financial industry.
- Technical writing education or certification.
Work Arrangements:
Hybrid work arrangement in Toronto, ON.
Start Date:
ASAP – 6 months to start.
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