Senior Technical Content Specialist

2 days ago


Toronto, Ontario, Canada CB Canada Full time
[Job Description for Senior Technical Writer

We are seeking a Senior Technical Writer to join our team at CB Canada.

  • Key Responsibilities:
  • Create high-quality, audience-centred content that meets internal and external standards.
  • Manage documentation projects, including planning, prioritization, and workflow analysis.
  • Identify opportunities for improvement and implement changes to enhance the employee and client experience.
  • Collaborate with internal partners and subject-matter experts to ensure accuracy and completeness of information.
  • Work independently and as part of a team to deliver communication projects.

Requirements:

  • 5+ years of experience in technical writing.
  • Strong communication skills, both written and verbal.
  • Ability to work in a consultative capacity and elicit requirements from business partners and SMEs.
  • Knowledge of metadata and search engine optimization (SEO) principles.
  • Previous experience with HTML or a related language.

Preferred Qualifications:

  • Bilingualism in English and French.
  • Previous experience with editing.
  • Experience in the financial industry.
  • Technical writing education or certification.

Work Arrangements:

Hybrid work arrangement in Toronto, ON.

Start Date:

ASAP – 6 months to start.

]

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