Retail Store Team Lead

2 months ago


Kitchener, Ontario, Canada VICTORIA PARTY STORE Full time

Job Summary

VICTORIA PARTY STORE is seeking a highly skilled Retail Store Team Lead to oversee the daily operations of our retail store. As a key member of our team, you will be responsible for ensuring that our store runs smoothly and efficiently, providing exceptional customer service, and driving sales growth.

Key Responsibilities

  • Assign sales workers to duties and ensure that they are adequately trained to meet customer needs.
  • Authorize the return of merchandise and resolve any issues that may arise, including customer complaints and supply shortages.
  • Establish work schedules and supervise the activities of sales workers to ensure that they are meeting their targets.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Organize and maintain inventory levels to ensure that the store is well-stocked and that customers have access to the products they need.

Requirements

  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a retail environment.
  • Ability to work on site and be available to work a variety of shifts, including evenings and weekends.

What We Offer

VICTORIA PARTY STORE offers a competitive salary and benefits package, as well as opportunities for career advancement and professional development.



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