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Produce Department Supervisor

3 weeks ago

Kitchener, Ontario, Canada Farm Boy Inc. Full time

Job Summary:

Farm Boy Inc. is seeking a highly motivated and experienced Produce Department Supervisor to lead our produce team in providing an exceptional fresh food shopping experience for our customers.

About the Role:

This supervisory position is responsible for overseeing the daily operations of the backroom in the produce department, ensuring a quality service approach to all employees, customers, and suppliers. The successful candidate will be expected to provide superior customer service, oversee the preparation, packaging, pricing, rotation, and quality standards of produce, and provide administrative support to the management team.

Key Responsibilities:

  • Provide excellent customer service and support Farm Boy's vision of delivering the best fresh shopping experience.

  • Oversee the preparation, packaging, pricing, rotation, and quality standards of produce to ensure freshness and quality.

  • Assist in maintaining accurate inventory levels, ordering supplies, and managing shrinkage.

  • Lead by example by promoting corporate policies, customer service standards, departmental cleanliness, and opening and closing procedures.

  • Train and develop department personnel to achieve sales goals and maintain high-quality service standards.

Requirements:

  • Degree in a related field (e.g., business, hospitality, or agriculture) or equivalent combination of education and experience.

  • Minimum 1 year of progressively responsible supervisory or management experience in a similar role.

  • Excellent organizational, interpersonal, and analytical skills.

  • Clear and effective communication style, both written and oral.

  • Ability to learn manual and automated systems/tools.

  • Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.

  • Familiarity with cash handling procedures and ability to operate a point-of-sale system.

  • Fluency in English and French is considered an asset.

Work Environment:

The ideal candidate must be able to work in a dynamic and fast-paced environment, standing and walking for long periods, and lifting heavy objects as required. Fluency in English is essential, and proficiency in French is considered an asset.

Benefits:

  • A competitive salary of $65,000 - $75,000 per annum, depending on experience.

  • A comprehensive benefits package, including health, dental, and vision coverage.

  • A generous employee discount program.

  • Ongoing training and development opportunities.

  • A collaborative and supportive work environment.

About Farm Boy:

Farm Boy Inc. is a Canadian retailer specializing in farm-fresh produce, meats, dairy products, baked goods, and prepared foods. Our mission is to create a fun, fresh experience for all customers, team members, and suppliers. We are passionate about delivering on our commitments and providing exceptional customer service.