Technical Support Specialist
7 days ago
We are seeking a highly skilled Technical Support Specialist to join our team at Davis Martindale. As a key member of our IT department, you will be responsible for providing top-notch technical support to our employees, ensuring they have the resources and tools needed to succeed.
Key Responsibilities:
- Provide advanced technical support to employees, including troubleshooting, problem-solving, and issue resolution.
- Analyze and resolve complex technical issues related to computer systems, networks, and software.
- Develop and maintain technical documentation, including user guides and knowledge base articles.
- Collaborate with other teams to ensure seamless integration of technical solutions.
- Stay up-to-date with the latest technological advancements and best practices in the field.
Requirements:
- Bachelor's degree in Computer Science or related field.
- Minimum 1 year of experience in technical support or a related field.
- Strong understanding of computer systems, networks, and software.
- Excellent communication and problem-solving skills.
- Able to work in a fast-paced environment and prioritize tasks effectively.
Benefits:
- Competitive salary: $60,000 - $80,000 per annum
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