Highly Skilled Technical Support Specialist

4 weeks ago


London, Ontario, Canada Roche Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team in Ottawa. As a key member of our Clinical Chemistry Portfolio, you will provide exceptional customer-facing support and technical expertise to ensure seamless interactions with customers.

About the Role

This is a critical position that requires a strong understanding of hybrid skill sets, including mechanical and applications knowledge. You will be responsible for troubleshooting complex issues, managing projects, and collaborating with global colleagues to resolve issues.

About Roche

Roche is a leading research-focused healthcare group with over 100,000 employees across 100 countries. We are committed to innovation, curiosity, and diversity, and we strive to make a meaningful impact on people's lives.

Requirements
  • Post-secondary education in electronic technology, Biomedical Engineering, or a science-based field of study
  • 3+ years of experience in a diagnostic laboratory environment
  • Exceptional communication skills and strong mechanical, technical, and application abilities
  • Critical thinking and problem-solving skills under pressure
What We Offer

We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience, as well as relocation benefits and opportunities for career growth and development. If you are a motivated and experienced professional looking for a challenging role, please apply today



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