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Resident Property Manager

1 month ago


Calgary, Alberta, Canada Mainstreet Full time

Mainstreet Equity Corporation

Job Title: Resident Manager

Location: Calgary, AB

Job Type: Full Time Permanent

Wage and Allowance: Competitive Market Wage and Car Allowance

Benefits:

-50% Rental Discount

-Company Paid Dental, Vision and Health Care Benefits (including family)

-Group Benefits- AD&D, Short & Long Term Disabilities, Life insurance (including family)

-Opportunity for Advancement

Job Summary:

The Resident Manager will be responsible for overseeing the day-to-day operations of a residential portfolio, ensuring that all properties are well-maintained and that residents are satisfied with their living experience.

Key Responsibilities:

Business Development, Marketing & Customer Service:

  • Generate new business opportunities and conduct unit showings with prospective tenants.
  • Negotiate or approve rental or lease agreements on behalf of the company.
  • Post rental ads to attract new tenants and answer inquiries from current and prospective tenants.
  • Ensure that residents' issues and service requests are addressed within 24 hours.
  • Meet and interact with tenants in a friendly and professional manner.

Property Repair & Maintenance:

  • Coordinate with regional manager and maintenance staff to implement effective capital improvement plans.
  • Monitor progress of repairs, maintenance, and renovations carried out on buildings.
  • Manage tenant maintenance requests and ensure timely completion.
  • Ensure upkeep and regular maintenance of firefighting and security equipment and systems.
  • Inspect buildings and vacant suites to report on any deficiencies and maintenance requests.

Upkeep & Area Maintenance:

  • Manage and schedule staff required for area maintenance, cleaning, garbage removal, landscaping, etc.
  • Ensure snow and ice removal, salting of entrances, walkways, rooftop accesses, etc.
  • Schedule all cleaning and repair of turnover suites.
  • Ensure handling and disposal of garbage and recycling bins.
  • Ensure general maintenance of underground garage and parking levels, service rooms, foyers, patios, and rooftops.
  • Ensure watering of gardens and lawns.
  • Ensure vacuuming, sweeping, and mopping of carpeted or tiled common areas.
  • Ensure general maintenance of common areas (lobbies, elevators, hallways, stairwells, windows, etc.) and amenity areas (laundry rooms, recreation rooms, etc.).
  • Ensure dusting and cleaning of garbage chutes, garbage rooms, walls, floors, and recycling rooms.

Administrative Duties:

  • Ensure timely collection and deposits of rental payments and administer damage deposits.
  • Utilize Yardi system to record transactions and run various operational reports.
  • Receive supplies and send paperwork to the head office.
  • Assist and support other Resident Managers as required.

Other Duties:

  • Attend training and meetings with head office and work with utility companies, phone companies, and contractors for entering properties for their work.
  • Supervise staff, service providers, and contractors to oversee the quality of work performed.

Requirements:

The ideal candidate will have excellent communication and interpersonal skills, be able to work independently, and have a strong attention to detail.

What We Offer:

Mainstreet Equity Corporation offers a competitive market wage and car allowance, as well as a comprehensive benefits package, including a 50% rental discount, company-paid dental, vision, and health care benefits, and group benefits, including AD&D, short and long-term disabilities, and life insurance.

How to Apply:

Interested candidates should submit their resume and cover letter to [insert contact information].