Customer Service Representative

2 weeks ago


Sylvan Lake, Canada Unfolding Dreams Corporation Full time

We are seeking a skilled Customer Service Representative to join our team at Unfolding Dreams Corporation. As a key member of our front office team, you will be responsible for providing exceptional customer service to our clients and the public. Your primary duties will include greeting people and directing them to contacts or service areas, providing basic information, and obtaining and processing information required to provide customer service. You will also be responsible for ordering office supplies, scheduling and confirming appointments, sending invoices, maintaining work records and logs, receiving and issuing payments, performing clerical duties, answering telephone calls and messages, calculating billing charges, and performing data entry. If you have a strong customer service background and are looking for a challenging and rewarding role, we encourage you to apply.

Key Responsibilities:

  • Greet people and direct them to contacts or service areas
  • Provide basic information to clients and the public
  • Obtain and process information required to provide customer service
  • Order office supplies
  • Schedule and confirm appointments
  • Send invoices
  • Maintain work records and logs
  • Receive and issue payments
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages
  • Calculate billing charges
  • Perform data entry

Requirements:

  • Secondary (high) school graduation certificate
  • 1 to less than 7 months of experience
  • Willing to relocate
  • Relocation costs covered by employer

Work Setting:

  • Permanent position
  • 30 to 35 hours per week
  • English language


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