Customer Service Representative

2 weeks ago


Sylvan Lake, Canada Unfolding Dreams Corporation Full time

We are seeking a skilled Customer Service Representative to join our team at Unfolding Dreams Corporation. In this role, you will be responsible for providing exceptional customer service to our clients and the public. Your duties will include greeting people and directing them to contacts or service areas, providing basic information, and obtaining and processing information required to provide customer service.

Additionally, you will be responsible for ordering office supplies, scheduling and confirming appointments, sending invoices, maintaining work records and logs, receiving and issuing payments, performing clerical duties, answering telephone calls and messages, calculating billing charges, and performing data entry.

As a Customer Service Representative at Unfolding Dreams Corporation, you will have the opportunity to work in a dynamic and fast-paced environment. You will be part of a team that is dedicated to providing excellent customer service and support.

We are looking for a highly organized and detail-oriented individual who is able to multitask and work well under pressure. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

  • Greet people and direct them to contacts or service areas
  • Provide basic information to clients and the public
  • Obtain and process information required to provide customer service
  • Order office supplies
  • Schedule and confirm appointments
  • Send invoices
  • Maintain work records and logs
  • Receive and issue payments
  • Perform clerical duties, such as filing and sorting and distributing mail
  • Answer telephone and relay telephone calls and messages
  • Calculate billing charges
  • Perform data entry

Requirements:

  • 1 to less than 7 months of experience
  • Permanent employment
  • English as the primary language of work
  • 30 to 35 hours of work per week


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